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FRONT DESK AGENT

About the role:

As our Front Desk Agent, your role is to create a warm and friendly welcome to our guests as they arrive and ensure their stay is memorable until the point of bidding farewell.

It is important that all our team members understand exactly what it means to deliver a 5 star service and create ‘stories to inspire’. You will naturally engage with our guests, consistently providing a high end guest service – always aiming to achieve 100% guest satisfaction!

About you:

To be successful in your application as a Front Desk Agent you must have:

  • Previous experience as a Front Desk Agent within a luxury hotel
  • Proficient knowledge of Opera system
  • A genuine passion for hospitality
  • Exceptional guest service skills
  • Ability to work under pressure and multi task
  • Excellent communication skills
  • A high standard of personal presentation
  • Excellent organisational skills
  • Superb attention to detail
  • Right to unrestricted employment in the UK- In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Please note that our Front Desk Agents work on a shift basis. This does include working occasional night shifts (based on a rotation between seven agents), so you must be willing and able to occasionally work during the night.

What do we offer?

Along with receiving a competitive salary, successful candidates will benefit from a comprehensive benefits package along with working in a fun and stimulating culture.

So, if this advert appeals to you, you meet the criteria above and are interested in being a part of this great team then please apply now by sending your CV to recruitment@thehari.com 

Please kindly note that due to the high level of response you will only be contacted if your skills and experience fulfills the criteria for the role and if the position you applied for is still available.

About The Hari:

A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover.

At The Hari our legacy in hospitality is fused with a relaxed sense of elegance and an eccentric touch of wit. The outcome is a rich tapestry of design and comfort reflecting the cultural diversity and nuanced perspectives of our collective global experience.

Our people are brand ambassadors of The Hari and custodians of the full Hari experience. We want to pass the legacy on through our approach to service, our attention to style, our take on humour and our philosophy on sophistication.

Our service culture is a link between the traditions of the past and our path to the future.

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CELEBRATE THE FESTIVE SEASON IN STYLE

From Christmas parties to private dining, there’s plenty of festive fun to be had at The Hari this year.

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