Guest Experience Leader / Host

Job Description

• Ensure that all tasks from the Guest Experience checklist are completed on a daily basis. Send relevant information and reports (such as VIP) to the relevant department
• To manage the flow of incoming calls and emails when required.
• To meet and greet arriving and departing guests in a friendly and courteous manner assisting with luggage handling, rooming, and transportation arrangements as appropriate.
• Supervise associates in their assigned job duties

Job Requirement

• Minimum 1-3 years related hotel experience and preferable in Front Office
• Knowledge of Opera System is preferred
• Guest service oriented and good communication skills
• Excellent command in English, Cantonese and Mandarin with strong interpersonal skills

Being a caring company, we offer attractive salary & benefits as follows:

• 5-Day Week, 8.5 working hours per day
• 12-day annual leave or above
• Staff discount
• Medical coverage includes out-patient, in-patient, and dental benefits
• Job-related training
• Excellent promotion opportunity
• Staff activities

Please send your application talent@thehari.com or WhatsApp to 9757 7272.

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