Sales Coordinator

Job Description

• Client Engagement & Communication: Serve as the first point of contact for potential clients, delivering timely and professional responses to inquiries through phone, email, and face-to-face interactions. Draft and manage various forms of correspondence, including customer appreciation letters, sales contracts, and promotional materials to foster strong client relationships.
• Sales Support & Documentation Management: Collaborate with the sales team to optimize operations by assisting with reservations, follow-ups, account setups, and other administrative duties. Systematically organize and maintain departmental files to ensure efficient processing and documentation of correspondence, reports, and forms.
• Reporting Assistance & Cross-Department Collaboration: Support the sales team in preparing daily, weekly, and monthly reports to enhance operational efficiency. Work closely with other departments to align customer specifications and efficiently address client concerns, providing a high-quality service experience that drives future sales opportunities.
• VIP Client Coordination & Site Inspections: Deliver exceptional service by meticulously coordinating arrangements for VIP clients, ensuring all requests are managed with care and attention to detail. Represent our brand by conducting hotel site inspections and participating in sales events to build connections within the industry.
• Database Management: Maintain an up-to-date and accurate customer database, ensuring all data is easily accessible for team use.

Job Requirement

• A diploma or degree in Hospitality Management or Business Administration.
• The ability to effectively manage multiple tasks, prioritize workload, and work independently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficient in MS Office (Word, Excel, PowerPoint) to support daily operations.
• Excellent communication skills in both written and spoken English.

Being a caring company, we offer attractive salary & benefits as follows:

• 5-day Work Week
• Meal Allowance
• Staff Discount
• Discretionary Bonus
• Medical coverage includes out-patient, in-patient, and dental benefits
• 1 Week Marriage Leave
• Compassionate Leave
• Excellent Promotion Opportunity
• Staff Activities

Please send your application talent@thehari.com or WhatsApp to 9757 7272.

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